Travel technology
Travel software development & Travel CRM
Digital transformation and technology that create richer travel experiences and happier customers. Manage B2B and B2C travel portals, agents, finance and marketing under one roof.
- Cloud-based
- B2B, B2C & B2B2C
- Real-time supplier inventory
Overview
Run your entire travel business from one platform
Travel and tourism is one of the largest contributors to the world economy, and a travel business has many moving parts: B2C booking, B2B booking, agents, suppliers, finance and marketing.
A Travel CRM (customer relationship management) system helps travel agents, tour operators and destination management companies build strong customer relationships and improve sales and revenue through better communication with prospects and customers.
Toxum’s Travel CRM provides complete travel agency management software under one roof: B2B, B2C, agents, customers, finance, staff, sales, reports and marketing. It manages today’s tasks and gives real-time updates on upcoming events, and its cloud-based system means you can use it from anywhere.
Travel portals
A centralised platform for hotels, agencies and customers
Stakeholders synchronise their services dynamically, so customers see real-time data and book instantly. Add payment gateways, price comparison, ticketing and social media through APIs.
B2B Online Travel Portal
Customised B2B travel portals with advanced features that help travel agents grow their business.
B2C Online Travel Portal
Build an online brand for your travel agency with instant booking and confirmation.
B2B2C Online Travel Portal
One brand for both your agents and your direct customers.
Inbound Tour Management System
Package, allocate and manage every inbound service from one system.
Outbound Tour Management System
Maximise bookings, reduce costs and increase productivity for outbound travel.
DMC Software
Software for destination management companies that deliver local expertise worldwide.
Travel Agent Marketplace
Connect travel agents worldwide to exchange products and services.
Group Booking System
Help airlines control group traffic and quote group fares in minutes.
Group Seat Distribution System
Sell blocked airline group seats to agents and travellers online.
Products
Every travel product your customers want
Flights
Full-service & budget airlines
Hotels
Global hotel inventory
Attraction tickets
Global attractions & experiences
Inbound tours
Packages for incoming travellers
Outbound tours
Holidays & international packages
Transfers
Airport & city transfers, car hire
Ferry tickets
Ferry & cruise bookings
Bus tickets
Intercity & coach travel
Plus food & beverage vouchers and travel insurance.
Travel CRM
Travel CRM development
Everything your back office needs to manage bookings, agents, customers, content, marketing and finance.
Booking management
View and check the status of every flight, hotel, tour package, bus and car booking made through your website or app.
User management
Control B2B agents and B2C customers and make them active or inactive as needed.
Bulk email management
Send updates to all B2B agents and B2C customers at once.
Task reminders
Reminders for pending payment collection and for issuing tickets on hold before release.
Voucher management
Create offer vouchers for selected or all agents and customers, with amount, usage limit and expiry.
Site management
Manage themes, content pages, banners, news flashes, sliders and SEO meta for your website and app.
Payment gateway management
Activate or deactivate gateways and set convenience fees per gateway.
Blog management
Publish travel blogs that attract customers and improve search rankings.
Tour package management
Itineraries, overviews, images, cancellation policies, payment plans and inclusions.
Page management
Manage contact, about, general information and footer pages for marketing and SEO teams.
Query & lead management
Assign booking, support and new enquiries to the right team and track every status.
Feedback & testimonials
Moderate reviews and ratings, and run offers, referrals and cashback campaigns.
Marketing management
Grow sales with bulk email and SMS promotions to your subscribers.
Sales & performance
Bookings by service, agent and month, with sales graphs and staff incentive tracking.
Finance management
Live view of expenses versus revenue so you can adjust strategy with real figures.
Integrations
Connected to leading travel suppliers
GDS / Airline
Travelport, Sabre, TBO and 20+ LCCs
Hotels
Hotelbeds, Expedia, GTA and more
Transfers & car hire
A2B, Gett, MyTransfers and more
Ferry
Easybook, Sindo Ferry
Attractions
GlobalTix, City Tour and more
Travel insurance
Chubb travel insurance
Need a consultation? We can help
Tell us about your travel business and we will show you the right portal, integrations and CRM set-up.