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The payment gateway connects a business's customer-facing checkout and the payment processing provider.

The payment gateway forwards the encrypted transaction data to the business's acquiring bank, which then sends the information to the customer's issuing bank or the relevant payment processor. The issuing bank or payment processor verifies the transaction details, including the customer's account balance and the validity of the payment method, before approving or declining the transaction. The payment gateway receives the response and sends it back to the business.

Payment gateways often provide businesses with valuable data that can help them analyse and manage their transactions. This may include transaction history, refund management and other data points to help businesses identify trends and improve their payment operations.

To minimise the risk of fraudulent transactions, payment gateways use advanced security measures, such as fraud-detection algorithms, address verification systems (AVS) and card verification value (CVV) checks. These measures help identify and block potentially fraudulent transactions before they can be processed.